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Retail Business Review | Thursday, May 11, 2023
Marketers are most worried about being suspended or permanently banned from leading marketplaces, according to sixty-one percent of them.
FREMONT, CA: “Everyday eCommerce sellers are being suspended, denied, or banned on marketplaces which brings severe stress to their income and reputation. We are excited to be expanding our suite of products to include this groundbreaking suspension coverage and provide a necessary safety net to eCommerce sellers," says Amit Batzir, Co-founder and Co-CEO of Spott. Spott, a firm that provides data-driven insurance to eCommerce enterprises, has come up with their eCommerce marketplace suspension coverage. The new revolutionary option enables eCommerce retailers to defend their online shops with a frictionless, one-click coverage solution that helps avoid account suspensions from negatively harming a company's bottom line.
“By helping reduce the risk of account suspensions taking place and limiting the damage it causes, we are fulfilling our mission of fortifying eCommerce businesses and making them financially resilient,” adds Batzir.
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Sixty-one percent of online vendors dread getting suspended or permanently banned from leading marketplaces. With millions of merchants depending on main marketplace platforms such as Amazon and eBay, it is surprisingly common to lose selling privileges. Fighting suspensions through appeals is time-consuming and usually leads to a loss of income, reputation, and customer confidence.
Spotts' brand-new suspension coverage option for eCommerce sellers provides a 24/7 monitoring service to minimize the risk of suspension and guidance during the appeals process to expedite account restoration. This is accomplished by employing the company's unique data-driven capabilities to assess, prevent, and recover from marketplace seller suspension incidents.
Spotts proactive suspension prevention coverage includes the following:
- An auditing solution that ensures eCommerce vendors remain compliant with marketplaces' dynamic policy enforcement.
- Suspension avoidance by continuous monitoring of enforcement action, identification of potential threats before their classification as a violation, and real-time recommendations for rapid solutions.
- Expedited appeal procedure in which Spott oversees the appeal from beginning to end to swiftly address the issue, so that account downtime does not affect the bottom line of an eCommerce firm.
This event marks Spott's introduction of its innovative Pay-As-You-Sell approach for insurance premiums, which enables eCommerce businesses to pay insurance premiums based on how much they sell without exceeding the original premium amount.
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