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Retail Business Review | Friday, October 21, 2022
Retail shelf technology can bring digital branding into the physical store at the point of sale.
FREMONT, CA: There isn’t much in our day-to-day lives that hasn’t been impacted by technology. This now includes the retail store. Even the retail shelf is seemly digitally powered. If retail shelf technology will be routine in the future, what does it signifies for branding?
The technology:Shelfies by Edge Media are digital screens that attach to retail shelves. They can show ads and promotions that captivate the customer’s attention when they make a buying decision. There is no charge for retailers to employ Shelfies. Edge Media provides and maintains the screens, and brands pay to use them for advertising.
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This makes them an attractive proposition for stores. They also save space compared to conventional in-store branding exercises like cardboard floor stands.
Displaydata is one of many companies developing electronic shelf labels. Like Shelfies, they can stick to retail shelves, but rather than promotions, they show prices and product information.
Another digital innovation influencing the retail store comes from Cooler Screens. Supermarket cooler aisles are designed with clear glass doors so customers can see the products as they pass by.
Cooler Screens replace the glass door with an interactive digital display showing everything from ads to products and prices. Prices can dynamically change to emphasize sales and offers. Customers can even access extra information like nutrition and reviews.
How will retail shelf technology change branding?:There are several ways retail shelf technology may impact branding. In the short term, it highlights the importance of packaging design that works digitally and physically.
Design that works at various sizes is also vital. There isn’t a lot of real estate on a retail shelf edge, so digital advertising technology such as Shelfies will have the most impact on products with distinct and recognizable branding.
Cooler Screens also highlight the need for branding that customers can quickly identify in digital form. Compared to Shelfies, though, Cooler Screens rely on digital representations of product packaging, which presents a new consideration for packaging designers.
Longer-term retail shelf technologies provide a new channel for communicating with customers. Speaking of digital labels like those from Displaydata, the technology could enhance traditional on-package branding.
Digital labels allow customers to tell more about a product than can typically fit onto product packaging. This includes origin, manufacturing or growing processes, and product benefits.
They can also be utilized to promote recent award wins or other accolades, which would require a redesign and reprint of physical packaging. Digital labels can enable customers to bring reviews and further information via scannable QR codes or barcodes.
As such, there’s an opportunity for companies to simplify their on-package branding to focus on maximum visual impact and recognition other than trying to fit in all the information about a product.
Retail shelf technology can bring digital branding into the physical store right at the point of sale. It could improve buying decisions by giving customers the additional information they need to purchase without overloading packaging.
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