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Retail Business Review | Wednesday, April 09, 2025
Capital.com has teamed up with Trulioo to offer state-of-the-art customer onboarding experiences.
FREMONT, CA: Trulioo, an industry-leading identity platform with proven global coverage for person and business verification, revealed a strategic partnership with Capital.com, a fast-growing retail trading platform, to support its international expansion through streamlined, convenient onboarding.
Capital.com, with client trading volumes exceeding $1 trillion by 2023, is one of the world's fastest-growing trading platforms. Since unveiling its partnership with Trulioo in early 2023, Capital.com has used Trulioo Person Match in 17 countries across EMEA, APAC, and Latin America. As a result of the partnership, the Global Trading Platform's onboarding has increased by 80 percent in Latin America and 28 percent in Asia.
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“We are excited to partner with Trulioo, an industry leader in the digital client verification space. This collaboration affirms our commitment to ensuring an exceptional user experience for our clients. With the integration of the Trulioo verification capability, we can provide a faster, more efficient client verification process without causing any inconvenience to our clients while maintaining the highest standards of security and compliance,” says Dana Massey, chief product officer at Capital.com.
Trulioo combines market expertise with ongoing match rate, job processing speed, and price reviews across thousands of data source configurations by country and demographic. This in-depth data science, tailored to Capital.com's verification needs, provides peak performance, accelerated onboarding, and ease of use for its customers. Capital.com has seen faster client onboarding than when integrating the Person Match identity verification capability in key markets.
“Trulioo is shaping the future of digital identity verification, and our partnership with Capital.com highlights our dedication to delivering cutting-edge capabilities that provide efficient, convenient onboarding experiences. We’re proud to support Capital.com's global expansion with an industry-leading data source network that helps the platform meet customer onboarding expectations. We're committed to continual innovation that raises the bar for identity verification across the globe,” says Steve Munford, Trulioo CEO.
Trulioo Person Match accesses over 450 global and local data sources worldwide, calibrates inputs based on regional nuances, and uses natural language processing to normalize data fields to account for differences in formatting.
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