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Bango has been recognized by Retail Business Review Magazine as the exclusive recipient of “Digital Vending Machine of the Year 2025,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the Retail Business Review research and editorial team based on insights from an interview with Paul Larbey, CEO.
Paul Larbey, CEOWalk into any store, and the loyalty programs all start to blur, filled with uninspired points systems, dusty discounts, and rewards that barely register with today’s consumers. Shoppers have outgrown these outdated schemes. They want something more personal, relevant, and genuinely rewarding. They want experiences seamlessly fitting into their lives, not plastic cards and hollow promises. A shift is underway, and customers now expect brands to meet them with value that feels modern and thoughtful.
Bango’s Digital Vending Machine® (DVM™), a turnkey platform, transforms how retailers engage with customers, making loyalty truly compelling. It combines cutting-edge technology with a curated approach to rewards, giving brands the tools they need to stand out in a crowded marketplace.
The platform enables retailers to offer popular third-party digital subscriptions like Disney+, Netflix, and Xbox Game Pass. Think of it as a digital shelf already stocked with services people love and recognize as premium additions to their everyday life.
It is also built for ease of adoption. Integration is streamlined through APIs, enabling scale at speed, while the platform flexes around any retailer’s existing infrastructure. Retailers can go live quickly with minimal technical effort, offering premium subscriptions as rewards, bundled perks, or loyalty milestones. Bango manages the heavy operational work, including provisioning, partner onboarding, offer management and redemption, while retailers retain complete control of branding and customer engagement.
“The DVM™ turns everyday retail transactions and membership schemes into gateways to premium loyalty experiences,” says Paul Larbey, CEO.
Continente & Disney+: A Simple Perk That Sparked Big Loyalty Wins
The best proof of the DVM™’s impact comes from Continente, Portugal’s biggest supermarket chain. With over 350 stores and over four million families using its loyalty card, the company wanted to roll out a campaign that would turn heads during Christmas. Partnering with Bango and Disney, they used the DVM™ to launch a Disney+ subscription offer tied directly to the Cartão Continente program.
The idea was beautifully simple. Spend a certain amount, and earn a Disney+ subscription. The redemption process was seamless as it was built into a loyalty program that customers already knew. This led to heightened engagement, increased loyalty card activations, and enhanced brand perception, fueled by the partnership with a global entertainment icon.
“Offering Disney+ alongside our existing rewards strengthens our commitment to delivering the best benefits to our customers. This initiative is an example of Continente’s continuous effort to offer added value to the daily lives of all families,” said Filipa Appleton, head of brand & marketing at Continente.
Where Every Player Wins
For years, the loyalty game has been the same. Earn points, redeem discounts. That is no longer enough for customers who want experiences worth their time. This is why digital subscriptions are such a game-changer. Offering a free month of streaming or music is more exciting than a coupon and much more relevant to people’s lives.
The DVM™ tackles another major challenge for retailers. Competing with e-commerce giants on price alone is a losing battle. To win customer attention, stores need to offer unique and memorable value. Subscription bundles deliver that spark because they are simple to understand, carry a high perceived value, and seamlessly integrate into loyalty programs without requiring massive operational changes.
With this model, everyone wins. Consumers get to try services they were curious about without paying upfront. Retailers make their loyalty programs instantly more appealing. Subscription providers gain access to new audiences through trusted retail channels. It is one of those rare cases where every player walks away with real value and a stronger sense of connection to the brand.
The Future of Loyalty is Digital and Emotional
The DVM™ offers retailers a new way to differentiate themselves in a market saturated with choices. Because it is cloud-native, retailers can scale quickly, experiment with different bundles, and add new partners without heavy technical work. Whether a streaming service, music platform, gaming subscription or cloud storage, these digital rewards make every purchase feel like it comes with a little extra magic and value.
With decades of experience shaping digital commerce, Bango has established deep partnerships with global leaders such as Amazon, Google, and Microsoft. The DVM™ has earned prestigious recognition, including Digital Vending Machine® Company of the Year (2025) and awards from GSMA, Mobile World Congress, and the King’s Award for Enterprise for International Trade.
Continente’s Disney+ story is just the start. Retailers are waking up to the idea that loyalty is no longer about small savings but creating personal and memorable moments. Shoppers want rewards that add something meaningful to their lives—something they are excited to discuss and share. The DVM™ enables this transformation by providing retailers a fast, flexible, and scalable way to deliver rewards that truly connect.
For retailers looking to turn loyalty into something powerful and profitable, the DVM™ is the future.
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