OCTOBER 2024Retail Business Review5Harnessing AI and Robotics: A Strategic Imperative for Business Leaders in the Post-Pandemic Supply Chain LandscapeMehrdad Zakershahrak, Staff ML Scientist, Grainger16It's Time to Redefine Retail Entertainment SpaceJonathan Schwartz, VP of Real Estate and Business Development, IT'SUGAR24ContentsCXO INSIGHTSShaping Success in the Evolving Retail SpaceCathy Shifflett, Vice President of Retail Sales, BelGioioso Cheese18A Member-Centric Retail TransformerTodd Garner, Chief Product Officer, Sam`s Club26Customer Lifecycle and Automation: An Omnichannel ApproachNestor Valverde, MSc, Group CRM & Loyalty Manager, Spotlight Retail Group20Importance of Branding in RetailFrancesca Theokli, Marketing Director, Weetabix Food Company 22
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