OCT - NOV 2023Retail Business Review6Kristina SmithManaging Editoreditor@retailbusinessreview.comEditorialThe retail merchandising sector is witnessing many emerging trends. Consumers expect more personalized experiences, such as tailored product recommendations and discounts. With the rise of online shopping and in-store pickup options, they are also expecting more flexibility in how, when, and where they shop. Cross-merchandising in physical stores and online is on the rise. Retailers are leveraging customer data to suggest complementary products, boosting revenue. Store within-a-store (SWAS) setups are becoming popular as they increase foot traffic and enhance the in-store experience. Innovative in-store visual displays are also gaining traction. The aesthetics of these displays can range from humorous and artistic to imaginative and classy, depending on the brand's target audience.The market for merchandising units is expanding due to various factors. Retailers are diversifying their services, offering buy online pick up in-store (BOPIS), same-day delivery, and online shipping. This changing retail landscape demands smarter point-of-sale (POS) systems. A modern POS should address crucial aspects, from managing online and in-store purchases to creating a unified, interconnected system that integrates various technologies. Indoor positioning systems (IPS) have gained prominence, facilitating navigation in GPS-challenged indoor environments. With advancements in artificial intelligence, autonomous vehicles are experiencing notable improvements. Demand forecasting is instrumental in fostering customer trust by enabling efficient supply management to respond proactively to market fluctuations.This Retail Business Review APAC edition brings readers the key developments in retail merchandising through thought leadership articles from Sebastian Walter, Vice President (VP) at Otto Group, and Marko Grote-Westrick, Head of Visual Merchandising & Store Design, Jack Wolfskin.Sebastian Walter explores the role of tech-solution providers in facilitating eCommerce operations by developing and implementing technologies. Marko Grote-Westrick discusses the transformation of retail visual merchandising, emphasizing the need for adaptability and sustainability in in-store design.In this edition featuring Top Retail Merchandising Solutions Providers in APAC 2023, we hope you find the appropriate company suited to your business requirements.Let us know your thoughts.Retail Merchandising Advances: Extending Customer Satisfaction Editorial StaffScott Moorhouse Sebastian JacobToni BrownSarah MurrayJennifer MyersKaren BluebondVisualizerManaging EditorKristina Smith Email: editor@retailbusinessreview.comsales@retailbusinessreview.commarketing@retailbusinessreview.com Oct - Nov - 2023, Volume 04 - Issue 09 (ISSN 2835-916X)Published by ValleyMedia, Inc. To subscribe to Retail Business ReviewVisit www.retailbusinessreview.comCopyright © 2023 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffRobert Jackman
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